How To Return Att Equipmentsupport And Help - Follow our detailed guide to ensure a smooth return experience, including packaging tips and communication with at&t customer service. To return equipment to at&t, use one of the following methods: Did you start a swap process for your equipment in smart home manager or chat? Have you already spoken to an agent about your return? Based on your service, what. If you purchased your. For help, call the number provided on your invoice. If you're returning your equipment by mail or canceling your service, call the number provided on your invoice. If you purchased your. Visit the at&t return policy to: Learn about the at&t return period. Find out if your device is eligible for return or exchange. Get refund information for a return. We understand that you're receiving email regarding the return equipment, and we're here to help. We need to take a closer look into this issue, and we will need account specific information. Returns or exchanges of your item(s) must be made within 14 days from purchase date (or shipping date if item(s) was shipped) for a full refund, less any applicable restocking fees. To start the process, contact us through online chat or 800. 331. 0500. For 15 days or more, a refund is. All you need to return is the gateway and its power adapter. Iโve returned a old modem and direct tv equipment before and all i did was go in with my account number. They looked it up.
Follow our detailed guide to ensure a smooth return experience, including packaging tips and communication with at&t customer service. To return equipment to at&t, use one of the following methods: Did you start a swap process for your equipment in smart home manager or chat? Have you already spoken to an agent about your return? Based on your service, what.